A HOLIDAYMAKER has hit out at British Airways claiming he found his business class seat on a flight to Jamaica soaked with URINE.
Andy Vicary, 52, says his seat was “saturated” when he sat down – and says he was humiliatingly forced to change into spare clothes from his hand luggage.
He claims the incident ruined his £5,000 holiday to Kingston.
Andy, from Gloucester, said: “We were on board the plane and made our way to our seats and so I sat down with a glass of Champagne and thought ‘this is brilliant’.
“Then I noticed that the pillow that I was sat on was a little damp and I stood up and then so were my trousers.
“I turned the pillow over and you could see that the pillow and the entire seat was saturated in urine.
“The cabin crew tried to take the seat cover off and it was disgusting as it had soaked right though,” he told Gloucester Live.
“I had to move seats and I was not able to sit with my wife for the flight which was really disappointing as well.”
“The cabin crew put my trousers in a plastic bag, but I was not able to wash them on holiday as there are no clothes washing facilities, so when I got back I just had to throw them in the bin.
“The company offered me 40,000 air miles which for me just didn’t seem enough to compensate what had happened.
“The jeans I was wearing were Armani and cost £150 and they did not offer a replacement,
A British Airways spokesperson said: “We apologised to Mr Vicary, moved him to another seat and offered him and his wife enough Avios for an upgrade to business class the next time they fly with us.
“The independent dispute adjudicator CEDR found that we acted fairly and reasonably in this case and dismissed the claim against us.”